DH
IDS LEADERSHIP
Duc Hoang
AI Solutions Architect
AI architecture · LLM systems · Retrieval engineering
Background
Duc designs production AI architectures at IDS Software — from RAG pipelines and evaluation systems to multi-agent orchestration and LLM gateway layers. Duc focuses on scalable, observable AI infrastructure for enterprise environments.
Areas of Expertise
- RAG architecture
- LLM gateway design
- Evaluation pipelines
- Vector retrieval
- AI observability
Career Journey
- 2024AI Solutions Architect· IDS Software
- 2022Senior AI Engineer· IDS Software
- 2018Backend Engineer· Cloud infrastructure firm
Leadership Philosophy
“A production AI system needs the same evaluation discipline as a database — what you cannot measure, you cannot trust in front of customers.”
Message to Customers
I work with engineering teams to make sure your AI runs on infrastructure you can debug, monitor, and scale — not a black box you bolt on at the edge.
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